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~person:"Keränen, Krista"
~type_genre:"Conference proceedings"
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Understanding complex service systems through different lenses : an overview
Briscoe, Gerard
;
Keränen, Krista
;
Parry, Glenn
- In:
European management journal
30
(
2012
)
5
,
pp. 418-426
Persistent link: https://www.econbiz.de/10009631128
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