Financial services customers are using more and more channels – such as call centres, online banking etc. This trend looks permanent, but must be managed carefully and efficiently, as the cost of using more channels continues to grow. This year’s Efma Congress will therefore look at the...

Conference topics: A. Heterodox Approaches of Sustainable Development B. International institutions and sustainable development C. Social sustainability : content and relevance D. Considering the environmental dimension

Theme: Marketing and the Core Disciplines: rediscovering references? [gemäß den Informationen des Anbieters - according to site editor's information] The website is no longer available.