Migrants from Eastern Europe, Northern Europe and North Africa continue to make their home in Western Europe - but how well are their needs being met? Migrant banking in Europe offers a range of exciting opportunities for both financial and non-financial players. For instance, there is a small...

This year, therefore, the conference will focus on four key themes - New approaches to customer retention: an exploration of the effectiveness of the latest loyalty schemes; - New approaches to customer communication: engaging customers in real dialogue, using social networking sites and other...

The Efma Congress is dedicated to multichannel management. This year’s Congress will have two special sessions: - New banks and banking models This session will include case studies presented by senior executives of new European banks, such as Metrobank, Zuno Bank and Alior Bank. We will also...

This year’s conference will focus on a wide range of topics, including: - Reaping the rewards across converging channels: Learning valuable lessons from those who are developing new initiatives. - Fighting fraud: Managing increasingly complex security models. - Meeting SEPA migration...

The main issues discussed at this year’s event will include: - New strategies • Business models. Emerging business models to drive customer adoption across both mobile banking and payments. How to build the right applications and how to differentiate your proposition. • Partnerships. How...

We invite both theoretical and empirical papers on one of the following topics: Financial Risks, Bank Risks, Major Risks, Health and Ageing, Risk and Regulation.

Achieving sales targets remains a key challenge for European banks. However, there have been some unprecedented developments within the financial services sector over the last year. These have led to a considerable change in customer, market and regulatory attitudes in relation to how banks sell...

The 2010 Future of Cash Conference will address the following issues: - Ensuring the robustness of the cash cycle - Convergence of euro-zone cash cycles - Optimizing cash management - Re-engineering the cash cycle - Cash substitution

This year’s conference will focus on the following topical aspects: - Traditional vs new distribution channels. Most insurance contracts are still distributed through traditional channels. But what is the future for new channels, such as direct insurance, which are increasing in popularity –...

The 4th edition of the forum “The Spirit of Innovation” is dedicated to those issues and will focus on the following themes: - The World Economy Today - The multinational firm and its impacts in the global economy - Policies of territorial attractiveness