In recent years, Efma has run highly successful conferences on customer loyalty. The major changes that have taken place in the retail banking sector in the last year or so have increased the importance of retaining the most profitable customers. This year, therefore, the conference will focus...

In the ageing society, products and services for older people become more and more important for the economy of the European Society. Long term care is one o fthe central aspects in the strategy of the EU and its member states to affront the ageing of the European Society. It is a challenging...

We welcome both theoretical and applied papers in all areas of environmental and resource economics. Papers that deal with prominent environmental problems in Europe, and specifically in the Iberian Peninsula, will be specially appreciated. Papers should indicate the topic(s) they deal with. We...