Migrants from Eastern Europe, Northern Europe and North Africa continue to make their home in Western Europe - but how well are their needs being met? Migrant banking in Europe offers a range of exciting opportunities for both financial and non-financial players. For instance, there is a small...

Achieving sales targets remains a key challenge for European banks. However, there have been some unprecedented developments within the financial services sector over the last year. These have led to a considerable change in customer, market and regulatory attitudes in relation to how banks sell...

This year, therefore, the conference will focus on four key themes - New approaches to customer retention: an exploration of the effectiveness of the latest loyalty schemes; - New approaches to customer communication: engaging customers in real dialogue, using social networking sites and other...

The conference will provide a unique opportunity to learn from pioneers in Payment Loyalty, Retailers with loyalty success and associated industry experts. Delegates will benefit from lively debate around the following subject areas: - Building a consumer relationship through payments -...

The Efma Congress is dedicated to multichannel management. This year’s Congress will have two special sessions: - New banks and banking models This session will include case studies presented by senior executives of new European banks, such as Metrobank, Zuno Bank and Alior Bank. We will also...

The symposium will discuss what changes are needed to make banking systems more resilient before the next crisis hits with a particular focus on: - the role of sovereign guarantees particularly in relation to the newly established European Financial Stabilization Fund; - an assessment of public...

This year’s conference will focus on a wide range of topics, including: - Reaping the rewards across converging channels: Learning valuable lessons from those who are developing new initiatives. - Fighting fraud: Managing increasingly complex security models. - Meeting SEPA migration...

The main issues discussed at this year’s event will include: - New strategies • Business models. Emerging business models to drive customer adoption across both mobile banking and payments. How to build the right applications and how to differentiate your proposition. • Partnerships. How...

The general theme for this year's conference is ‘Beyond the Crisis: Industrial Relations and Sustainable Growth’. In line with this theme, the general objectives of the conference are first of all to analyze and discuss which has been the contribution of industrial relations to recover a...

Topics: - Financial integration: implications for economic cycles, growth and trade - Capital market depth and efficiency: effects on growth and development - Availability of credit and capital market finance and firms' competitiveness - Financial deregulation and real economic activity (firm...