2011 Awards for Excellence
Year of publication: |
2012
|
---|---|
Authors: | Grönroos, Christian |
Published in: |
Journal of Service Management. - Emerald Group Publishing Limited, ISSN 1757-5826, ZDB-ID 2495133-X. - Vol. 23.2012, 1
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Industrial relations | Manufacturing industries | Value added |
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