A process-oriented framework for the evaluation of managerial support systems
We propose a new method for evaluating the benefits of decision-oriented information systems. This method is based on a detailed analysis of decision processes. Using prescriptive decision theory, correct results are established for different sub-phases of the process and possible deviations from these results are analyzed. Systems are then evaluated according to their contribution to the elimination of such errors.
Year of publication: |
1993
|
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Authors: | Vetschera, Rudolf ; Walterscheid, Heinz |
Institutions: | Fachbereich Wirtschaftswissenschaften, Universität Konstanz |
Saved in:
freely available
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