A scorecard approach to benchmarking for total quality construction
Year of publication: |
2000
|
---|---|
Authors: | Sommerville, James ; Robertson, Hamish W. |
Published in: |
International Journal of Quality & Reliability Management. - MCB UP Ltd, ISSN 1758-6682, ZDB-ID 1466792-7. - Vol. 17.2000, 4/5, p. 453-466
|
Publisher: |
MCB UP Ltd |
Subject: | TQM | Benchmarking | Construction industry |
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