A Study on Impact of Service Quality on Customer Satisfaction in the Indian Insurance Industry
Year of publication: |
2013
|
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Authors: | Dash, Mihir ; Gunwant, Swati |
Publisher: |
[S.l.] : SSRN |
Subject: | Indien | India | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Versicherung | Insurance |
Extent: | 1 Online-Ressource (8 p) |
---|---|
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments September 15, 2012 erstellt |
Other identifiers: | 10.2139/ssrn.2190075 [DOI] |
Classification: | M31 - Marketing |
Source: | ECONIS - Online Catalogue of the ZBW |
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