Service-oriented architectures are the upcoming business standard for realizing enterprise information systems, thus creating a need for analysis and design methods that are truly service-oriented. Most research on this topic so far takes a strict software engineering perspective. Separation of the business choices and technical choices is necessary in order to achieve the real benefit of service-oriented architecture. In this dissertation, she proposes a service design framework which starts from business level. The framework mainly consists of business service and resource modeling (BSRM) language with a new notation and business service patterns. The proposed language is based on well-established business ontology. The usability of the business service model is further strengthened by proposing an integration method of business service patterns in web service discovery. Three empirical case studies were carried out to demonstrate the proposed conceptual framework.
