After-sales services of home appliances : evidence from Sri Lanka
Year of publication: |
January 2016
|
---|---|
Authors: | Wickramasinghe, Vathsala ; Mathusinghe, Kenneth |
Published in: |
International journal of consumer studies. - Oxford [u.a.] : Blackwell Science, ISSN 1470-6423, ZDB-ID 2045189-1. - Vol. 40.2016, 1, p. 115-124
|
Subject: | After-sales services | after-sales service department | after-sales service personnel | Sri Lanka | Kundenservice | Customer service |
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