Ambush along the TQM Trail
Year of publication: |
1993
|
---|---|
Authors: | Mallinger, Mark |
Published in: |
Journal of Organizational Change Management. - MCB UP Ltd, ISSN 1758-7816, ZDB-ID 2020442-5. - Vol. 6.1993, 4, p. 30-42
|
Publisher: |
MCB UP Ltd |
Subject: | Customer satisfaction | Interventions | Organizational change | Statistical process control | TQM |
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