An adaptation to ISO 9001:2000 for certified organisations
Year of publication: |
2002
|
---|---|
Authors: | Tsim, Y.C. ; Yeung, V.W.S. ; Leung, Edgar T.C. |
Published in: |
Managerial Auditing Journal. - MCB UP Ltd, ISSN 1758-7735, ZDB-ID 2023232-9. - Vol. 17.2002, 5, p. 245-250
|
Publisher: |
MCB UP Ltd |
Subject: | ISO 9000 | Kaizen | Customer satisfaction |
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