An ordinal regression method for multicriteria analysis of customer satisfaction
Isabel M. João; Carlos A. Bana e Costa and José Rui Figueira
| Year of publication: |
2010
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|---|---|
| Authors: | João, Isabel M. ; Costa, Carlos A. Bana e ; Figueira, José Rui |
| Published in: |
Multiple criteria decision making for sustainable energy and transportation systems : proceedings of the 19th International Conference on Multiple Criteria Decision Making, Auckland, New Zealand, 7th - 12th January 2008. - Heidelberg [u. a.] : Springer, ISBN 978-3-642-04044-3. - 2010, p. 167-176
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| Subject: | Kundenzufriedenheit | Customer satisfaction | Marktforschung | Market research | Qualitative Methode | Qualitative method | Regressionsanalyse | Regression analysis | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | Robustes Verfahren | Robust statistics | Theorie | Theory |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003911790