Application of information and communication technology to the service industry : focus on business process network
Year of publication: |
2013
|
---|---|
Authors: | Nagasaka, Yoshiyuki ; Yi, Kŏn-yŏng |
Published in: |
Management of service businesses in Japan. - New Jersey [u.a.] : World Scientific, ISBN 978-981-4374-66-8. - 2013, p. 167-181
|
Subject: | Dienstleistungssektor | Service industry | Geschäftsmodell | Business model | Informationstechnik | Information technology | Workflow-Management-System | Workflow management system | Japan |
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