APPLICATION OF SERVQUAL METHOD FOR EVALUATION OF QUALITY OF EDUCATIONAL SERVICES AT THE UNIVERSITY OF HIGHER EDUCATION
Year of publication: |
2014
|
---|---|
Authors: | Ulewicz, Robert |
Published in: |
Polish Journal of Management Studies. - Wydział Zarządzania. - Vol. 9.2014, 1, p. 254-264
|
Publisher: |
Wydział Zarządzania |
Subject: | servqual | quality management | high education | service management |
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