Application of statistical process ,control in service and industry : a case study of the restaurant sector
Year of publication: |
2016
|
---|---|
Authors: | Mirzaei, Nima ; Niroomand, Sadegh ; Zare, Rahim |
Published in: |
Journal of modelling in management. - Bingley : Emerald Group Publishing Limited, ISSN 1746-5664, ZDB-ID 2258349-X. - Vol. 11.2016, 3, p. 763-782
|
Subject: | Decision making | Data analysis | SERVQUAL | Control charts | Management | Service quality | Statistical process control | Qualitätsmanagement | Quality management | Dienstleistungsqualität | Statistische Qualitätskontrolle | Statistical quality control | Statistische Methode | Statistical method | Gastronomie | Restaurant industry |
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