Branded customer service : the new competitive edge
Janelle Barlow and Paul Stewart
| Year of publication: |
2004 ; 1. ed.
|
|---|---|
| Authors: | Barlow, Janelle ; Stewart, Paul |
| Publisher: |
San Francisco, Calif. : Berrett-Koehler |
| Subject: | Markenpolitik | Kundendienst |
| Extent: | XII, 259 S. : graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-57675-298-4 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004800807