Business process re‐engineering to total quality management
Year of publication: |
1999
|
---|---|
Authors: | González‐Benito, J. ; Martinez‐Lorente, A.R. ; Dale, B.G. |
Published in: |
Business Process Management Journal. - MCB UP Ltd, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 5.1999, 4, p. 345-358
|
Publisher: |
MCB UP Ltd |
Subject: | BPR | TQM | Continuous improvement | Kaizen |
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