Citizen relationship management : a study of CRM in government
Alexander Schellong
| Year of publication: |
2008
|
|---|---|
| Authors: | Schellong, Alexander |
| Publisher: |
Frankfurt am Main : Lang |
| Subject: | Baltimore (Md.) | Chicago (Ill.) | Miami-Dade (County) | Beziehungsmarketing | Relationship marketing | Kommunalverwaltung | Local government | Bürgerbeteiligung | Public participation | USA | United States | New York | Stadtverwaltung | Bürgernahe Verwaltung |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XX, 242 S. Ill., graph. Darst., Kt. 210 mm x 148 mm |
|---|---|
| Series: | Europäische Hochschulschriften / 31. - Frankfurt, M. : PL Acad. Research, ISSN 0721-3654, ZDB-ID 189611-8. |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Zugl.: Frankfurt (Main), Univ., Diss., 2008 |
| Notes: | Erscheint: Mai 2008 |
| ISBN: | 978-3-631-57844-5 |
| Classification: | Kommunalverwaltung ; USA |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003697343