Co-creating service innovation with clients and staff : the PwC innovation factory
Year of publication: |
2009
|
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Authors: | Knechtli, Beat ; Wallin, Martin W. |
Published in: |
Supporting service innovation through knowledge management : practical insights & case studies. - [Liestal] : Swiss Knowledge Management Forum [u.a.], ISBN 978-3-033-01918-8. - 2009, p. 231-251
|
Subject: | PriceWaterhouseCoopers AG <Zürich> | Unternehmensdienstleistung | Business services | Wirtschaftsprüfung | Financial audit | Wissensmanagement | Knowledge management | Innovation |
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