Comparative study of customer satisfaction in public and private sector banks in India (a case study of Meerut region of U. P.)
Year of publication: |
2013
|
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Authors: | Gupta, Vijay Prakash ; Agarwal, P. K. |
Published in: |
Global journal of business management : GJBM. - New Delhi : Global Vision Publ. House, ISSN 0973-8533, ZDB-ID 2413232-9. - Vol. 7.2013, 1, p. 15-26
|
Subject: | Customer satisfaction | Customer service | Banking | Service quality | Dienstleistungsqualität | Kundenzufriedenheit | Indien | India | Bankgeschäft | Banking services | Privatwirtschaft | Private sector | Bank | Privatkundengeschäft | Personal banking | Kundenservice |
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