Comparing total quality management success factors in UK manufacturing and service industries: some key findings from a survey
Year of publication: |
2004
|
---|---|
Authors: | Antony, Jiju ; Fergusson, Craig ; Warwood, Steve ; Hing Yee Tsang, Joanna |
Published in: |
Journal of Advances in Management Research. - Emerald Group Publishing Limited, ISSN 2049-3207, ZDB-ID 2511485-2. - Vol. 1.2004, 2, p. 32-45
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | TQM | Survey | Quality | Critical Success Factors (CSFs) | Spillovers |
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