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Basic problems in marketing management
Greif, Edwin Charles, (1967)
Garantie- und Beschwerdepolitik : eine Chance für das Marketing-Management
Kendall, C. L., (1982)
After sales service in the EEC
(1976)
Literacy in the work force
Lund, Leonard, (1990)
Keys to US competitiveness
Morrison, Catherine J., (1988)
The impact of product liability
McGuire, E. Patrick, (1988)