Continuing the development of the public service logic : a study of value co-destruction in public services
Year of publication: |
2021
|
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Authors: | Engen, Marit ; Fransson, Martin ; Quist, Johan ; Skålén, Per |
Published in: |
Public management review. - London : Routledge, ISSN 1471-9045, ZDB-ID 2094887-6. - Vol. 23.2021, 6, p. 886-905
|
Subject: | Public service logic | service ecosystems | value co-creation | value co-destruction | Öffentliche Dienstleistung | Public services | Betriebliche Wertschöpfung | Value creation | Dienstleistungsqualität | Service quality | Öffentlicher Dienst | Civil service |
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