Cultural perspectives: Chinese perceptions of UK hotel service quality
Year of publication: |
2008
|
---|---|
Authors: | Wang, Yi ; Royo Vela, Marcelo ; Tyler, Katherine |
Published in: |
International Journal of Culture, Tourism and Hospitality Research. - Emerald Group Publishing Limited, ISSN 1750-6190, ZDB-ID 2276899-3. - Vol. 2.2008, 4, p. 312-329
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Customer services quality | Customer satisfaction | Tourism | China | Hotels | United Kingdom |
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