Customer intention to return online: price perception, attribute‐level performance, and satisfaction unfolding over time
Year of publication: |
2005
|
---|---|
Authors: | Jiang, Pingjun ; Rosenbloom, Bert |
Published in: |
European Journal of Marketing. - Emerald Group Publishing Limited, ISSN 1758-7123, ZDB-ID 2002936-6. - Vol. 39.2005, 1/2, p. 150-174
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Consumer behaviour | Internet | Customer retention | Prices | Perception | Customer satisfaction |
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