Customer satisfaction with business services: is agile better?
Year of publication: |
2021
|
---|---|
Authors: | Bambauer-Sachse, Silke ; Helbling, Thomas |
Published in: |
Journal of Business & Industrial Marketing. - Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 2019934-X. - Vol. 36.2021, 8, p. 1389-1402
|
Publisher: |
Emerald Publishing Limited |
Subject: | Professional services | Customer satisfaction | Project management | Agile practice | Knowledge-intensive business services |
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