Customer Service Competition in Capacitated Systems
Year of publication: |
2000
|
---|---|
Authors: | Hall, Joseph ; Porteus, Evan |
Published in: |
Manufacturing & Service Operations Management. - Institute for Operations Research and the Management Sciences - INFORMS, ISSN 1523-4614. - Vol. 2.2000, 2, p. 144-165
|
Publisher: |
Institute for Operations Research and the Management Sciences - INFORMS |
Subject: | capacity management | game theory | customer loyalty | customer service | newsvendor model |
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