Dangerous customer service : dangerously great customer service... How to achieve it and maintain it
Phil Davis ; Kate Stenner
| Year of publication: |
2011
|
|---|---|
| Authors: | Davis, Phil ; Stenner, Kate |
| Publisher: |
London : Bloomsbury |
| Subject: | Customer services. |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | X, 178 S. : Ill., graph. Darst. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-408-12502-1 ; 1-408-12502-1 |
| Source: |
Persistent link: https://www.econbiz.de/10009361464