Delivering knock your socks off service
Kristin Anderson ; Ron Zemke
| Year of publication: |
1998 ; Rev. ed., 1. print., new and updated
|
|---|---|
| Authors: | Anderson, Kristin ; Zemke, Ron |
| Publisher: |
New York, NY [u.a.] : Amacom, American Management Assoc. |
| Subject: | Kundenorientierung | Kundendienst |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | IX, 149 S. : Ill. |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | Zemke, Ron: Delivering knock your socks off service |
| ISBN: | 0-8144-7970-7 |
| Classification: | Marketing |
| Source: |
Persistent link: https://www.econbiz.de/10004356269