Determinants of service quality in bureaucracy: Parkinson's theory at work
Year of publication: |
2007
|
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Authors: | Jochimsen, Beate |
Publisher: |
Berlin : Freie Universität Berlin, Fachbereich Wirtschaftswissenschaft |
Subject: | Bürokratietheorie | Kraftfahrzeug | Genehmigung | Dienstleistungsqualität | Deutschland | Bureaucracy | Parkinson's law | Waiting time | Service Quality | Queueing Theory |
Series: | Diskussionsbeiträge ; 2007/11 |
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Type of publication: | Book / Working Paper |
Type of publication (narrower categories): | Working Paper |
Language: | English |
ISBN: | 3938369590 |
Other identifiers: | 541757393 [GVK] hdl:10419/28056 [Handle] RePEc:zbw:fubsbe:200711 [RePEc] |
Classification: | H83 - Public Administration ; D02 - Institutions: Design, Formation, and Operations ; C21 - Cross-Sectional Models; Spatial Models ; C41 - Duration Analysis |
Source: |
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Determinants of service quality in bureaucracy : Parkinson's theory at work
Jochimsen, Beate, (2007)
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Determinants of service quality in bureaucracy: Parkinson's theory at work
Jochimsen, Beate, (2007)
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Service quality in modern bureaucracy : Parkinson's theory at work
Jochimsen, Beate, (2009)
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'Staatsschulden ohne Haftung': Eine Option für deutsche Bundesländer?
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