Developing the humanware to improve customer service
Year of publication: |
2010
|
---|---|
Authors: | Chakrabarty, K. C. |
Published in: |
Economic developments in India : quarterly update : analysis, reports, policy documents. - New Delhi : AF, ZDB-ID 2138265-7. - 2010, 154, p. 43-47
|
Subject: | Entwicklungsländer | Developing countries | Kundenservice | Customer service | Dienstleistungssektor | Service industry | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
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