(Dis)satisfaction with public services: the case of public transportation
Year of publication: |
1995
|
---|---|
Authors: | Wallin Andreassen, Tor |
Published in: |
Journal of Services Marketing. - MCB UP Ltd, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 9.1995, 5, p. 30-41
|
Publisher: |
MCB UP Ltd |
Subject: | Consumer behaviour | Customer service | Service | Public transport |
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