Does Ethnic/Cultural Dissimilarity Affect Perceptions of Service Quality?
Year of publication: |
2011
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Authors: | Etgar, Michael ; Fuchs, Galia |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 20507926. - Vol. 32.2011, 2, p. 113-129
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Saved in:
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