Does quality management improve performance or vice versa? : evidence from the hotel industry
Year of publication: |
March 2017
|
---|---|
Authors: | Tarí, Juan José ; Pereira-Moliner, Jorge ; Pertusa-Ortega, Eva M. ; López-Gamero, María D. ; Molina Azorín, José Francisco |
Published in: |
Service business. - Berlin : Springer, ISSN 1862-8508, ZDB-ID 2279938-2. - Vol. 11.2017, 1, p. 23-43
|
Subject: | Quality management | Performance | Cluster analysis | Selection effect | Hotel industry | Hotellerie | Qualitätsmanagement | Unternehmenserfolg | Firm performance | Clusteranalyse |
-
Clustering benefits for upscale urban hotels
Urtasun, Ainhoa, (2017)
-
Quality certification, performance and size in hotel chains
Pereira-Moliner, Jorge, (2015)
-
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge, (2021)
- More ...
-
Multilevel research: Foundations and opportunities in management
Molina Azorín, José Francisco, (2020)
-
Pertusa-Ortega, Eva M., (2021)
-
Molina Azorín, José Francisco, (2015)
- More ...