DOES SERVICE QUALITY MATTER IN MEASURING PERFORMANCE OF WATER UTILITIES?
Year of publication: |
2007-11-22
|
---|---|
Authors: | Picazo-Tadeo, Andrés J. ; Sáez-Fernández, Francisco J. ; González-Gómez, Francisco |
Institutions: | Departamento de Teoría e Historia Económica, Facultad de Ciencias Económicas y Empresariales |
Subject: | water utilities | quality | Data Envelopment Analysis |
Extent: | application/pdf |
---|---|
Series: | |
Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Number 07/04 32 pages |
Classification: | L20 - Firm Objectives, Organization, and Behavior. General ; L95 - Gas Utilities; Pipelines; Water Utilities ; C61 - Optimization Techniques; Programming Models; Dynamic Analysis |
Source: |
-
Gómez, Francisco González, (2008)
-
Water Services in Italy : Implementation of the Reform and Efficiency of Providers
Benvenuti, Michele, (2009)
-
Efficiency, Technology, and Productivity Change in Australian Urban Water Utilities
Worthington, Andrew C., (2014)
- More ...
-
The importance of time in referee home bias due to social pressure. Evidence from Spanish football
Picazo-Tadeo, Andrés J., (2011)
-
Accounting for operating environments in measuring water utilities’ managerial efficiency
Picazo-Tadeo, Andrés J., (2006)
-
Gender differences in e-learning satisfaction
González-Gómez, Francisco, (2011)
- More ...