Drivers of customer behavioral intentions and the relationship with service quality in specific industry contexts
Year of publication: |
2022
|
---|---|
Authors: | Veloso, Cláudia Miranda ; Sousa, Bruno |
Published in: |
The international review of retail, distribution and consumer research. - London : Routledge, ISSN 1466-4402, ZDB-ID 1481049-9. - Vol. 32.2022, 1, p. 43-58
|
Subject: | consumer behaviour | customer loyalty | Portugal | retail stores | Service quality | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Beziehungsmarketing | Relationship marketing | Einzelhandel | Retail trade | Kundenzufriedenheit | Customer satisfaction |
-
Bhatia, Mayank, (2023)
-
Thomas, Sam, (2013)
-
Does consumer gender influence the relationship between consumer loyalty and its antecedents?
Stan, Valentina, (2015)
- More ...
-
Veloso, Cláudia Miranda, (2021)
-
Veloso, Cláudia Miranda, (2021)
-
The role of health marketing in the dissemination of AI and ML application in preventive health
Moura, Letícia, (2024)
- More ...