Dynamic contact centers with impatient customers and retrials
von Kirsten Henken
| Year of publication: |
2007
|
|---|---|
| Authors: | Henken, Kirsten |
| Subject: | Warteschlangentheorie | Queueing theory | Dynamische Wirtschaftstheorie | Economic dynamics | Dynamisches Modell |
| Description of contents: |
Contact center management, retrial queues, strong approximations
Description [edocs.tib.eu]
|
freely available
| Extent: | Online-Ressource (269 S., 7,33 MB) |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Hochschulschrift ; Thesis |
| Language: | English |
| Thesis: | Hannover, Univ., Diss., 2007 |
| Notes: | Auch als gedr. Ausg. vorhanden Systemvoraussetzungen: Acrobat reader |
| Classification: | Angewandte Mathematik |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003546206