Effect of staff appearance on customer satisfaction and revisit intention
Year of publication: |
2020
|
---|---|
Authors: | Lee, Byoungho ; Choi, Jinkyung |
Published in: |
International journal of services, economics and management. - Olney : Inderscience, ISSN 1753-0830, ZDB-ID 2418235-7. - Vol. 11.2020, 2, p. 119-136
|
Subject: | attractiveness | appearance | consumers | uniform | satisfaction | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Arbeitszufriedenheit | Job satisfaction |
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