Emotions' impact on tourists' satisfaction with ski resorts : the mediating role of perceived value
Year of publication: |
2013
|
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Authors: | Bonnefoy-Claudet, Lydie ; Ghantous, Nabil |
Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 1408990-7. - Vol. 30.2013, 5/6, p. 624-637
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Subject: | Consumption emotions | perceived value | satisfaction | ski resorts | mediation effect | Emotion | Kundenzufriedenheit | Customer satisfaction | Wintersport | Winter sports | Konsumentenverhalten | Consumer behaviour | Tourismuswirtschaft | Tourism industry | Arbeitszufriedenheit | Job satisfaction |
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