Empirical analysis of a self-service check-in implementation in Singapore Changi Airport
Year of publication: |
2015
|
---|---|
Authors: | Lee, Carman K. M. ; Ng, Yuankei ; Lv, Yaoqiong ; Taezoon, Park |
Published in: |
Inventi impact: service sector. - Bhopal : Inventi Journals, ISSN 2249-0965, ZDB-ID 2821951-X. - 2015, 1, p. 59-70
|
Subject: | Self-Service Check-In | Technology Acceptance Model | Airport operations | Simulation | Flughafen | Airport | Selbstbedienung | Self-service | Singapur | Singapore | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour |
-
Analyzing customer satisfaction in self-service technology adopted in airports
Yau, Hon Keung, (2018)
-
An examination of users and non-users of self-checkout counters
Leng, Ho Keat, (2017)
-
George, Ajimon, (2015)
- More ...
-
Optimization of the facility location-allocation problem in a customer-driven supply chain
Ho, William, (2008)
-
A Smart Decision-Support System for dispersed manufacturing using neutral object technology
Lau, Henry C. W., (2009)
-
Development of a co-operative distributed process mining system for quality assurance
Ho, G. T. S., (2009)
- More ...