Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Year of publication: |
2010
|
---|---|
Authors: | Min, Hokey |
Published in: |
Journal of Services Marketing. - Emerald Group Publishing Limited, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 24.2010, 4, p. 283-293
|
Publisher: |
Emerald Group Publishing Limited |
Subject: | Benchmarking | Supermarkets | Service quality assurance | Analytical hierarchy process | United States of America |
-
Evaluating the comparative service quality of supermarkets using the analytic hierarchy process
Min, Ho-key, (2010)
-
Cross-cultural competitive benchmarking of fast-food restaurant services
Min, Ho-key, (2013)
-
Benchmarking the service quality of fast‐food restaurant franchises in the USA
Min, Hokey, (2011)
- More ...
-
Benchmarking third‐party logistics providers using data envelopment analysis: an update
Min, Hokey, (2009)
-
Choi, Seok-Beom, (2018)
-
Health care supply chain research: Where are we going?
Min, Hokey, (2017)
- More ...