Evaluating visitor-therapist relationship in Indian spa and wellness resorts
Year of publication: |
2023
|
---|---|
Authors: | Mishra, Dibya Nandan ; Panda, Rajeev Kumar |
Published in: |
Journal of hospitality and tourism insights. - Bingley : Emerald, ISSN 2514-9806, ZDB-ID 2935216-2. - Vol. 6.2023, 5, p. 2433-2461
|
Subject: | Machine learning | Sentiment analysis | Customer relationship quality | Personnel level service quality | Wellness resorts | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing | Indien | India | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour |
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