Evaluation of consumers' WTP for service recovery in restaurants: Waiting time perspective
Year of publication: |
2019
|
---|---|
Authors: | Ting, Chung-Te ; Huang, Yu-Sheng ; Lin, Cheng-Te ; Pan, Szu-Chin |
Published in: |
Administrative Sciences. - Basel : MDPI, ISSN 2076-3387. - Vol. 9.2019, 3, p. 1-18
|
Publisher: |
Basel : MDPI |
Subject: | waiting time | service recovery | contingent valuation method (CVM) |
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