Explaining Wage Inequality in Telecommunications Services: Customer Segmentation, Human Resource Practices, and Union Decline
Year of publication: |
2001
|
---|---|
Authors: | Batt, Rosemary |
Published in: |
ILR review : a publication of the New York State School of Industrial and Labor Relations, a statutory college of the State University, Cornell University, Ithaca. - Ithaca, NY : Cornell Univ, ISSN 0019-7939, ZDB-ID 2186172. - Vol. 54.2001, 2, A, p. 425-449
|
Saved in:
Saved in favorites
Similar items by person
-
Batt, Rosemary, (2005)
-
Service management and employment systems in U.S. and Indian call centers
Batt, Rosemary, (2005)
-
Deregulation and Restructuring in Telecommunications Services: Comparing US and German Approaches
Batt, Rosemary, (2001)
- More ...