Exploring Post-COVID-19 Lockdown Students Satisfaction in Ethiopian Higher Education Context in Case of Some Selected Universities
This study aimed to explore post-COVID-19 lockdown students’ satisfaction from some higher education institutions in Ethiopia. The study used descriptive and explanatory research designs. A total of 480 students were taken from twelve public Universities as a sample and 366 valid questionnaires were collected. Convenience and snowball sampling were used to select the employees from each University. Also, cross-sectional survey method was applied to collect data via a Likert scale questionnaire. Correlation and multiple regression modeling were used to predict the relationships. Initially, a pilot test was a sample of 35 students to check data scale reliability. The study found that all the independent variables (crush time, leadership, and students’ initiation, instructors’ commitment) variables had a statistically significant correlation with Students’ satisfaction. Moreover, the study found that all the studied variables were predictors of students’ satisfaction (R2= 0.672); however, the predictors that had the highest influence were instructors’ commitment and crushes time. Significant emphasis and devotion is required particularly on variables such as instructors’ commitment and crushes time as they are identified as a significant influencer of students’ satisfaction. Universities shall focus on enhancing instructors’ commitment and they have to allocate adequate time as before COVID-19
Year of publication: |
2021
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Authors: | Wale, Zeleke |
Publisher: |
[S.l.] : SSRN |
Subject: | Studierende | Students | Hochschule | Higher education institution | Äthiopien | Ethiopia | Coronavirus | Studium | University education | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction |
Description of contents: | Abstract [papers.ssrn.com] |
Saved in:
Extent: | 1 Online-Ressource |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments November 4, 2021 erstellt Volltext nicht verfügbar |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014086650
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