Feature fatigue : when product capabilities become too much of a good thing ; Report No. 05-101
Debora Viana Thompson, Rebecca W. Hamilton, and Roland T. Rust
Year of publication: |
2005
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Authors: | Thompson, Debora Viana ; Hamilton, Rebecca W. ; Rust, Roland T. |
Published in: |
MSI reports : working paper series. - Cambridge, Mass, ISSN 1545-505X, ZDB-ID 21271744. - 2005, 1, p. 27-47
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