Flexibility and quality in logistics and relationships
Year of publication: |
April 2017
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Authors: | Yu, Kangkang ; Cadeaux, Jack ; Song, Hua |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 62.2017, p. 211-225
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Subject: | Logistics flexibility | Relationship flexibility | Service quality | Relationship satisfaction | Environmental uncertainty | Dienstleistungsqualität | Logistik | Logistics | Flexibilität | Flexibility | Lieferantenmanagement | Supplier relationship management | Qualitätsmanagement | Quality management | Lieferkette | Supply chain | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Logistikdienstleister | Logistics provider |
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