Framework for the generic process of diagnosis in quality problem solving
Year of publication: |
November-December 2015
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Authors: | Sanches, Cida ; Meireles, Manuel ; Silva, Orlando Roque da |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 26.2015, 11/12, p. 1173-1187
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Subject: | cause and effect | cause and effect relationships | root cause | causal determinant | Emach | system dynamics |
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